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Working with change, dealing with customers, and a holistic approach to personal and business health are fundamental to success no matter what part you play in your organization. |
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Learn from the experts - three great sessions to choose from – pick the one that you would like to attend at Transitions Academy 2014 |
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WHAT MAKES LIFE WORTHWHILE - Gallup's Wellbeing |
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This session, packed with global research, describes the five universal elements of Wellbeing – Career, Social, Financial, Physical and Community. You will learn how each element is essential and how they interact with one another to boost your personal performance and that of your organization. |
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If you would like a better understanding of what makes life worthwhile this session is for you. |
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WALKERS AND TALKERS - DDI's Taking the HEAT |
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It’s easy enough to talk to a happy satisfied customer. But how do you handle an unhappy customer? And what’s the impact of a customer who just walks? This session will equip you with a set of skills (HEAT) that will help you turn difficult customer situations into positive interactions that will change an upset customer into a satisfied and loyal one. |
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If you have direct customer interaction on a daily basis this session is for you. |
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DIFFICULT TIMES, SMART MOVES - DDI's Driving Change |
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In today’s complex and competitive environment, it’s no surprise that 70% of workplace change initiatives fail. To be successful at navigating change initiatives, organizations need leaders who are able to turn resistance into commitment and inspire team members to take ownership of change. This session provides skills and resources leaders need to accelerate the process of implementing change and create an agile work environment. |
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If you have direct responsibility for leading a work group this session is for you. |
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A SIGNATURE EXPERIENCE |
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A superior visual experience starts at Transitions Academy. Through an interactive experience you will learn about the newest advancement in lenses and walk away with tools to help your customers understand how to choose the best technology for their customers. |
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PUT 'EXPERIENCE IT' TO WORK IN YOUR BUSINESS |
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With the newest tools and resources at your command, you will work to create a dynamic plan for your business in 2014. |
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MAKING HOPE HAPPEN |
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Create the future you want for yourself and others. |
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Psychologist and Gallup Senior Scientist Shane Lopez shares findings from the largest-ever study of hopeful people and reveals that hope is contagious and ripples throughout our social networks. In this newest evolution of positive psychology, Dr. Lopez argues that hope matters in school, work, and life and shares three strategies to create the future you want for yourself and others. He also tells uplifting stories of real people—parents, educators, entrepreneurs, and civic leaders—who create hope by transforming their own lives as well as their schools, workplaces, and communities. |
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TRANSITIONS ACADEMY CHECK-IN |
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Check-in begins Sunday, January 26 at 1:00 PM. |
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A photo ID is required for check-in. |
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You will receive your class schedule, badge and additional materials when you check-in on-site. |
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TRANSPORTATION TO/FROM THE AIRPORT |
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Free round trip ground transportation and baggage handling to and from the airport and resort is available. Look for information on how to sign up for this service in your hotel confirmation letter. If you prefer, you can choose to hire a taxi cab and pay for your own transportation to and from the airport. |
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DRESS CODE |
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Casual for all classes and events. You may want to bring a sweater for the classrooms since temperatures for each room may vary. |
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WEATHER |
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Florida weather can be unpredictable in January. Please check the forecast so you can be prepared for any conditions. The web site www.weather.com can give a 10-day forecast by entering the zip code 32830. |
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